Government agencies operate under tight budgets. Though costs are being constantly cut to conserve resources, these organizations require the latest technology to operate efficiently.
Many government agencies still maintain printed files as well as digital documents. Printing can be costly, especially when handled in-house. Custom IT solutions help minimize that cost while maximizing the productivity of your government.
According to a recent State of IT Report, IT budgets are growing as companies are forced to replace outdated technology. In 2020, 44% of businesses — including government agencies — will increase the amount spent on technology.
Why Choose Managed IT Services
Managed IT services provide your government agency protection of sensitive documents. This reduces organizational demand for security and helps managers stay within budget.
Your government agency shares the same risks as private entities. However, there are a lot of considerations when it comes to keeping information secure.
Common security risks include:
- Phishing attacks
- Compromised email accounts
- Software that isn’t up to date
- Cloud storage that is not configured correctly
Research revealed government breaches in 2019 had increased from previous years. A recent report found 16% of government data breaches occurred in the public sector, with the exemption of the healthcare industry. This was up from 14% in 2011.
The same report showed external factors were responsible for 75% of breaches — a 13% increase from 2018.
These numbers suggest that while government organizations are improving security from within, they face an increase in external threats. These new factors may pose even more danger to government agencies.
Benefits of Managed IT Services
Managed services provide numerous benefits including giving you access to a client support portal so you can receive the help you need right away. They can take care of all technology needs in one place without hiring on-site IT staff.
Managed services provide predictable costs. This makes it easier to figure technology and security expenses into annual budgets.
Technology and printing costs often vary from month to month when taken care of in-house. Business IT solutions provide support for these services, which require a monthly fee and can be scaled as needed.
Budgeting becomes much easier since you’re eliminating unexpected jumps in cost.
Managed IT services provide a cost analysis to help government agencies figure out how much money is being spent on supplies, printing, and equipment they don’t need. The report includes projected printing costs per page to help improve efficiency.
Government agencies require maximum security when storing documents. This information is typically sensitive in nature. Even the smallest of data breaches could result in major consequences.
Managed IT services offer data encryption and a secure infrastructure for documents. Users are given permissions and can access accounts depending on their government clearance levels. This level of security reduces the risks of unauthorized access.
Aside from posing security risks, paper documents take up a lot of space. Plus, when documents are left attended, they can fall into the wrong hands. This adds to the liability of government agencies.
Digital documents are more secure because they can only be accessed by a limited number of people. The lack of paper filing also frees up office space and reduces printing costs.
Lower Energy Costs
Managed services can help lower your energy costs through data storage. Cloud computing offers government agencies plenty of flexibility for securely storing and accessing information, thereby increasing employee productivity while decreasing the cost of communication equipment.
CTSI Provides Leading Managed IT Services For Government Agencies
At CTSI, we know government agencies operate on a shoestring budget. We provide a flat rate for all managed IT services your organization needs.
Your yearly IT expenses will cost less than the salary of one IT employee, minimizing cost and maximizing budget. This gives your agencies plenty of flexibility while boosting efficiency.
Visit our About Us page to learn more about how we can provide the managed services your government agency needs.