It’s difficult for local governments to remain up-to-date when it comes to technology. Constituents are expecting the same type of experience with their local governments that they get in the private sector through mobile and other devices.
Managed IT services help enable these expectations.
Local governments have started to embrace outsourcing their technology needs to help them remain compliant and up-to-date. The employees of these government associations can then focus on core services, technical skills, partnerships, and an array of other things.
Modernize your current infrastructure
From rewiring your internet infrastructure to updating outdated computers, your managed IT services provider can assist you with your technology needs that your current IT team may not have the resources or time to address.
This can help give you peace of mind knowing that your infrastructure is current, updated, and secure. In addition, if your technology is running slow, facing issues, or not working as it should, a managed IT services provider can help find a solution to resolve the situation.
Protect your town and citizens’ data and government information
Local governments handle sensitive and private information every day. This is information that their taxpayers expect to be kept protected.
Outdated infrastructures, lack of expertise, or lax cybersecurity policies for local government employees can open doors to sophisticated cyberattacks.
In 2019 alone, there were 140 ransomware attacks – an average of 3 per day – targeting public, state, and local government and healthcare providers. This is up 65% from the previous year.
A managed IT services provider monitors threats and network vulnerabilities to address issues before they become larger problems, and can implement cybersecurity policies and procedures to keep your network and data safe.
Stay up to date on compliance
Government compliance is another important aspect of technology.
An experienced managed IT services provider stays up to date on compliance regulations and requirements to understand how technology plays a role in these requirements. A managed IT services provider can put safeguards in place to make sure data and files are encrypted so that only certain government personnel are able to access certain files.
Managed IT service providers are constantly monitoring the network to make sure that only the correct people are accessing information.
Improve citizen and employee experience
Local governments have looked into cloud solutions for increased scale and agility. Citizens expect a seamless digital experience with easy, flexible access to information and resources, on any device anytime, anywhere.
Mobility and cloud capabilities are essential to your ability to meet citizens’ expectations, as well as provide your employees with the flexibility to get their work done.
A managed IT services provider can deliver secure, highly available cloud services hosted in an off-site data center. An economical pay-as-you-go cloud model not only reduces your operating costs but also allows you to use the storage services you need when you need them.
Reduce operational costs with not having an in-house IT team
Hiring a full-time team of in-house IT professionals adds a lot of additional annual expenses for small local governments. This means paying for salaries, benefits, and also having space for IT employees to work.
With a managed IT services provider, you have an entire team of IT experts assisting you at a fraction of the cost of a full in-house IT team. Managed IT provides consistent, monthly fees that allow you to budget for technology effectively and long-term, as well as strategic IT guidance, to ensure the right technology is implemented in your organization.
With managed IT services from CTSI, your local government entity can reap the benefits of having a full-time IT team at a fraction of the cost. Contact us today to learn more about our local government IT solutions.