CTSI Named Top Global Managed IT Provider by the 2020 SMB Hot 101

Annual SMB Hot 101 Identifies Best-in-Class Global MSP Businesses & Leading Trends in Small and Midsize Managed Service Market

AUGUST 17TH, 2020: Computer Transition Services, Inc. has been named as one of the world’s best SMB managed service providers on the new annual Channel Futures SMB Hot 101 rankings for 2020.

Applicants completed an exhaustive survey and application this spring to self-report product offerings, annual total and recurring revenues, profits, revenue mix, growth opportunities, and company and customer demographic information. Winners were ranked on a unique methodology that weights revenue figures according to how long-term health and viability; commitment to recurring revenue; and operational efficiency.

Channel Futures is pleased to name Computer Transition Services, Inc. to the 2020 SMB Hot 101.

“We are honored and excited to be ranked among the World’s Most Progressive MSPs,” said Michael Vaught, CTSI Senior Vice President of Technology Consulting & Marketing. “Over the last thirty-five years, CTSI has continued to adapt and evolve to the ever changing demands of the IT industry. We work together as a team to provide forward-thinking strategic planning along with business enhancing technologies to improve our clients’ lives and business success.”

“After all these years in business, I am most proud to see the success our clients experience when using the technology solutions our team implements in their businesses.”

In the 13 years since its inception, the MSP 501 has evolved from a competitive ranking list into a vibrant group of service providers, vendors, distributors, consultants and industry analysts working together to define the growing managed service opportunity.

“We here at Channel Partners and Channel Futures believe that entrepreneurship is the backbone to the American economy, and that the SMB is the lifeblood of the IT channel,” says Kris Blackmon, Senior Content Director at Channel Partners and Channel Futures. “We have worked for over a year to create a program that recognizes those small-but-mighty MSPs that keep our industry strong, healthy and growing, and I am thrilled at the quality of the partner businesses reflected in this inaugural list.”

The data collected by the annual MSP 501 program drives Channel Partners’s and Channel Futures’s market intelligence insights, creating robust data sets and data-based trend reports that support our editorial coverage, event programming, community and networking strategies and educational offerings. It serves as a lynchpin to dozens of programs and initiatives.

The complete 2020 MSP 501 and 2020 SMB Hot 101 lists are available at Channel Futures.


The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from Mar. 1 through June 30, 2020. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin and other factors.

CTSI is a security focused Managed Services Provider that delivers technology and security solutions to businesses all around West Texas and Eastern New Mexico. CTSI collaborates with various industry-leading vendors to provide integrated solutions and professional services to meet the technological and organizational needs of businesses. CTSI offers an array of services including Managed IT Services, Cyber Security Services, HIPAA Compliance Support, technical support services, backup and disaster recovery solutions, and technology consulting. 

CTSI has been in business for over thirty-five years, and we have built a culture around people who care. People who care about the client, their work, and their coworkers. We strive every day to put in our best effort to improve the lives and business success of those around us.

Follow Computer Transition Services, Inc.: Twitter, LinkedIn and Facebook and see what we’re up to!

Computer Transition Services, Inc.

3223 South Loop 289, Suite 556

Lubbock, TX 79423



About Informa Tech

Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.


Allison Francis

Editor, Channel Futures & Channel Partners

Editor, MSP 501