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PROTECT YOUR BUSINESS WITH Managed Cybersecurity Solutions

Data breaches and ransomware reach businesses of every size, not only the ones in the headlines. You need real-time security that’s up to date, fully managed, and backed by a local team.

Serving Texas businesses since 1985. Call 806.793.8961 to reach our team.

Get Your Free IT Assessment
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Security That Covers Every Angle

Managed IT Services

Technology gives your organization the power to do more and to do it better. But what happens when that technology can’t keep up with the growing demands of your team? You need to give it a boost—a boost with Managed IT Services.

Strategic Guidance

IT consulting that helps you put the right technology in the right place.

Proactive Maintenance

Regular IT maintenance that keeps your technology working efficiently.

Unlimited Support

Help desk support that provides your team with reliable and dedicated coverage.

Patch Management

Proactive security patch management that keeps your infrastructure secure.

Flat, Monthly Rate

A consistent monthly fee that allows you to budget for technology effectively.

Quarterly Reviews

In-depth reporting and insight that gives you a more accurate picture of your IT systems.

Regular Monitoring

24/7 monitoring of workstations, servers, security solutions, and more.

Device Optimization

Complete care of business devices to ensure optimal performance.

Intelligent Security

Advanced security services and solutions that protect your network from threats.

What’s Included in Our Managed Cybersecurity Services

Our managed cybersecurity services provide continuous protection against evolving threats, keeping your business and customer data safe.

Threats can reach your business through any device, account, or employee, so our managed cybersecurity covers all three, from automatic updates and continuous monitoring to employee training. Start with our free IT assessment to get a customized security plan built around your environment.

We serve healthcare, finance, education, oil and gas, and government clients from our Lubbock headquarters and offices in Amarillo, Midland, Plano, and Frisco.

If you’re a Texas business with fewer than 250 employees, a documented security program can also limit your legal exposure under Texas SB 2610.

Continuous Monitoring

Our Security Operations Center watches your network 24/7 for vulnerabilities, intrusions, and malware, so issues get caught before they lead to a breach or infection.

Security Expertise

Certified engineers on our team handle your security, and when you call, you reach a person, not an AI chatbot. CRN named CTSI to its 2025 Tech Elite 250 for advanced technical certifications.

End User Training

We train your staff to protect sensitive data, create strong passwords, and recognize phishing emails and other cyber threats.

Compliance Support

Our team guides your security program against the requirements your industry carries, from HIPAA in healthcare to the security best practices auditors expect.

Ongoing Management

We apply security patches, updates, and upgrades automatically, so vulnerabilities to your network are secured immediately.

Security Strategy

We plan your security with you: what to fix first, what to budget for next year, and what can wait.

Defense in Depth Solutions

We’ve partnered with some of the best security vendors in the industry to bring you solutions covering firewalls, email filtering, endpoint protection, backup, and more for complete cybersecurity solutions.

HIPAA Compliance Solutions

Staying compliant with HIPAA has never been easy, but with changing regulations and ever-increasing amounts of data to protect, it seems harder than ever. With our HIPAA Compliance Solutions, we identify and implement the proper safeguards to protect patient data and comply with HIPAA regulations. You’ll gain peace of mind knowing your patient data is safe and secure.
Policies and Procedures

Receive custom security policies and procedures that address HIPAA security administrative, physical, and technical safeguards, as well as a complete Privacy Manual.

Security and Risk Assessment

We’ll evaluate every system that stores, receives, maintains, or transmits ePHI to identify potential threats and vulnerabilities.

Security Training and Compliance Testing

In-depth practical training and testing on the HIPAA Security and Privacy Rules, as well as advice for best practices in protecting ePHI and patient information.

HIPAA Compliance Portal

Manage all aspects of HIPAA security compliance in one easy-to-access location. Store policies and procedures, review risk assessments, and access employee reports.

Security Officer Tips

Monthly tips will be sent to your HIPAA Security Officer via email to assist and guide them toward proper HIPAA compliance implementation.

HIPAA Help Desk

Unlimited access to HIPAA experts available to answer all your compliance questions, from explaining regulations to how to respond to a breach.

Data Backup and Disaster Recovery

Your data says everything there is to say about your business. If it’s lost, stolen, or corrupted, your business will suffer. Give your business a fighting chance with a rock-solid data backup and disaster recovery solution.
Regular Snapshots

With system snapshots taken every 15 minutes, you’ll never lose critical data.

Complete Integration

From operating systems to critical business applications, it’s all covered.

24/7 Management

Rely on CTSI to manage and maintain your backup and recovery solution.

Off-Site Backup

Protect your data from serious disasters with local and off-site data backup.

Data Encryption

Add an extra layer of data protection with state-of-the-art encryption.

Low-Cost Recovery

Recover your data in less time and for less money than traditional backups.

Network Support Services

The right network infrastructure gives you faster, better, smarter access to your company’s data. Start with an experienced network support provider that understands your business needs. Start with CTSI.

Thorough Analysis

What’s your current situation like, and what negatively impacts your business? Let’s take a look at your current network and determine next steps.

High-Quality Solutions

Our partners are some of the best in the industry. We’ll work with you to find a solution that perfectly matches your business needs and goals.

Complete Design

Whether it’s a few tweaks or a complete overhaul, we’ll take care of your new network solution with limited downtime and zero hurdles.

Ongoing Management

It’s our prerogative to keep your network running smoothly long after implementation—this means dedicated, ongoing management.

Hardware Support

Technology can be sensitive—which is why we’ll provide the necessary hardware support to keep your network reliable.

Proactive Maintenance

We’ll take things from reactive to proactive with regular network maintenance and, as a result, prevent issues from happening.

Business Communication Solutions

Teamwork and collaboration can set your company apart from the competition. But with so many communication tools and platforms available, finding the right setup for your business is critical. You need to partner with the leading Business Communications provider, CTSI.

Strategic Guidance

Leverage a team of specialists and IT experts to steer your business communication solution in the right direction.

Leading Solutions

We’ve partnered with Cisco Systems to bring your team business-focused, user-friendly communication solutions.

Streamlined Management

We’ve designed a fully managed communication platform that comes with automatic updates and regular maintenance.

Modern Tools

From advanced desktop phones to intelligent video conferencing, get everything you need out of communication.

All-Inclusive Support

CTSI keeps conversations flowing with help desk support, vendor assistance, real-time services, and much more.

24/7 Support

From hardware to software, we take care of it all and monitor your communication equipment all day, every day.

Virtualization

Technology can be a mess for many organizations. You have hardware and software all over the place—costing you money and causing you problems. Leverage an industry-vetted IT solution, like virtualization, to simplify your workload.
Reduce Costs

Virtualization creates a software-defined version of your technology (like apps, desktops, and servers). This limits your need for equipment and reduces costs.

Improved Mobility

With virtualization, you can access desktops and applications from anywhere with any connected device and maintain productivity no matter where your team is.

Modern Solutions

You don’t have to be locked into a single vendor with virtualization, and it’s a stepping stone to future-friendly technology solutions like cloud computing.

Built-In Recovery

Snapshots of your virtual machines can be captured in a few clicks or less, which can be used to enable a speedy recovery if data loss occurs.

Simplified Management

With less onsite equipment, less maintenance is only natural—this means fewer things to manage and fewer problems overall.

Increased Efficiency

With virtualization, you can pull resources faster, reduce IT-related downtime, do more with less, and minimize the potential for server sprawl.

Cloud Computing

Cloud computing is the default option for businesses. We have the leading cloud solutions that will keep you at the forefront of cloud service technology and help your business reach new levels of productivity.

Tailored Solutions

Let’s take an industry-leading solution and tailor it to your specific business needs.

Cloud Migration

We will take your business into the cloud with a proven cloud migration strategy and a detailed roadmap.

Affordable Rates

Maintain consistency with cloud solutions and services that work for your organization’s budget.

Account Management

Leverage a dedicated account manager to handle cloud-based projects and solutions with ease.

Vendor Management

Benefit from one point of contact for all your cloud needs and optimize relationships with vendors.

Managed Services

Keep your cloud solution working efficiently for years to come with a fully managed platform.

Server Management

Servers are reliable, powerful, and secure machines that work efficiently for your business. To keep your business data secure, make sure you're staying on top of upkeep. Let our server management experts show you how.

Cutting-Edge Security

At CTSI, we’re all about cybersecurity—so we’ll make sure your servers are all about it, too.

Expert Support

The CTSI team is here for you—and your servers—no matter what.

Hardware Monitoring

Our team of experts leverages intelligent software to watch over your servers 24/7.

Automatic Updates

Part of keeping your servers healthy means software updates and upgrades—so we’ll do that, too.

Routine Maintenance

With routine maintenance and scheduled upkeep, we can keep your servers running at their best.

Regular Audits

Regular server audits will help us understand how your servers are performing and how secure they are.

Business On-Site Computer Repair

We know that many computer issues are best handled in person. However, not all companies have the resources necessary to have a dedicated, full-time IT department to handle these issues. CTSI has a team of highly qualified IT professionals who will come to your location to resolve any PC problems you are having and get your systems back up and running smoothly.

PC and Server Repair

Our team of industry-certified professionals can assist you with a wide variety of PC repairs and server repairs.

Custom Computer Solutions

Many businesses struggle over the cost and complexity of keeping their office computers running smoothly. We provide custom IT service plans tailored to the unique needs of your business.

Responsive Solutions

Our onsite computer repair services provide responsive solutions to issues that might otherwise plague your company for months.

Software and Hardware Upgrades

In addition to resolving your computer system issues, we will also work to keep it up-to-date to ensure it’s running optimally.

Flat, Monthly Rate

We can develop a fixed monthly support plan for your business that allows you to budget for technology effectively.

Computer Network Security

Data security issues can be identified and addressed early on to prevent potentially devastating data breaches or network issues in the future.

Computer Setup

Configuring a new PC or workstation for your business can often be time-consuming and difficult. We can help set up new workstations for employees and make sure they have all the tools they need on their computer.

Reliable Support

When there’s an issue, you need to get it resolved quickly. You can request support and expect our team to move quickly and get the issues resolved.

What Services Does Your Business Need

To Protect Customer Data and Avoid Downtime?

Let's Assess Your Technology
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What Our Clients Are Saying

"Our district has a great partnership with CTSI. They are quick to respond to tickets and always communicate well during outages. For our day to day operations, they oversee our core and ensure it's all running smoothly. I am grateful we can rely on them to help us manage and monitor the technology we use every day."

- Education

"We are a long-standing client of CTSI. They have helped us manage our IT needs with service, support, new product solutions, and server management. What sets them apart is their willingness to find solutions and products that work for you, not just trying to make you fit their service. Everyone talks about friendly service and professionalism, but CTSI has shown that they add integrity to that by standing behind what they say, offering solutions, and then customizing them to our needs. Probably the “One Thing” that really sets CTSI apart from other IT solutions is that when we call needing help, they come and come quickly! They understand the importance of ensuring your business does not have “Downtime!”

- Finance

"We have used CTSI for almost ten years. When we have any technical problems, I call CTSI, and a technician promptly calls me to get us up and running. If our problem can't be fixed remotely, CTSI comes to town to fix our issues. Our last two new workstations were set up by CTSI. I feel so comfortable with our system, knowing we have CTSI for support.

- Oil & Gas

"CTSI has been great doing business with you! They have been a big help with our IT dept in healthcare. Friendly, professional customer service and great knowledge of technology. They offer great services at a reasonably competitive price. The CTSI team gives quick responses to my questions, and their answers are very detailed without a pushy sales pitch. I've been very happy with the relationship I have with CTSI."

- Healthcare

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