PRIVACY POLICY

Last updated: July 24, 2025

This Privacy Notice for CTSI ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at ctsinet.com or any website of ours that links to this Privacy Notice

  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

This summary provides key highlights. You can find more details in the sections below or in the table of contents.

  • What personal information do we process?
    We may process personal information based on how you interact with us and the Services. Learn more about the personal information you disclose.

  • Do we process sensitive information?
    We do not process sensitive personal information.

  • Do we collect information from third parties?
    No, we do not collect information from third parties.

  • How do we process your information?
    We process your information to provide and improve our Services, communicate with you, ensure security, and comply with laws. Learn more here.

  • Do we share personal information?
    Yes, we may share data in specific cases with certain third parties. Learn more here.

  • How do we keep your information safe?
    We use organizational and technical measures but cannot guarantee 100% security. Learn more here.

  • What are your rights?
    Depending on your location, you may have rights over your personal data. Learn more here.

  • How can you exercise your rights?
    The easiest way is by submitting a data subject access request.

TABLE OF CONTENTS

  1. What Information Do We Collect?

  2. How Do We Process Your Information?

  3. When and With Whom Do We Share Your Personal Information?

  4. Do We Use Cookies and Other Tracking Technologies?

  5. Is Your Information Transferred Internationally?

  6. How Long Do We Keep Your Information?

  7. How Do We Keep Your Information Safe?

  8. Do We Collect Information From Minors?

  9. What Are Your Privacy Rights?

  10. Controls for Do-Not-Track Features

  11. Do United States Residents Have Specific Privacy Rights?

  12. Do We Make Updates to This Notice?

  13. How Can You Contact Us About This Notice?

  14. How Can You Review, Update, or Delete the Data We Collect From You?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In short: We collect personal information that you provide to us.

This includes:

  • Names

  • Phone numbers

  • Email addresses

You are responsible for ensuring the information you provide is accurate and up to date.

Information Automatically Collected

In short: Some information (like IP address or browser characteristics) is collected automatically.

This may include:

  • Device data

  • Usage data

  • Cookies and similar technologies

Google API Use

We comply with the Google API Services User Data Policy, including the Limited Use requirements.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: To provide, improve, and administer Services, for security, and legal compliance.

We only process your data when we have a valid legal reason.

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

  • Business Transfers: In the event of a merger or acquisition

  • Google Maps Platform APIs: We may share location data with APIs if used

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: Yes, for service functionality, analytics, and personalization.
You can control cookie preferences in your browser settings.

5. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Yes, and we take steps to protect your information according to applicable laws, especially if you're located in the EEA, UK, or Switzerland.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep data only as long as necessary for business, legal, or compliance reasons.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We use technical and organizational security measures.
However, no method is 100% secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect or market to anyone under 18 years of age.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate data

  • Delete your data

  • Object to or restrict data use

  • Opt out of data selling or sharing (where applicable)

10. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to Do-Not-Track (DNT) browser settings.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. Depending on the state (e.g., Texas), you may have rights to:

  • Access your data

  • Delete your data

  • Opt out of targeted advertising

  • Correct inaccuracies

  • Appeal data decisions

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We update this policy as needed to reflect legal and operational changes.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

CTSI
3223 S Loop 289, Suite 556
Lubbock, TX 79423
United States
https://www.ctsinet.com/contact