Unified Communications

VoIP & IP Telephony

Cisco Systems is CTSI’s vendor of choice for all your unified communications and VoIP needs. Cisco’s Unified Communications solutions help companies manage the growing complexity of corporate communications and the increasing number of mobile workers who work and collaborate all over the globe.  Employees, business partners, and customers can collaborate using a broad selection of powerful Cisco voice, video, data, and mobility applications.

VoIP and IP telephony are becoming increasingly popular with large corporations and consumers alike.  For many people, Internet Protocol (IP) is more than just a way to transport data; it’s also a tool that simplifies and streamlines a wide range of business applications. Telephony is the most obvious example.  VoIP—or voice over IP—is also the foundation for more advanced unified communications applications—including Web and video conferencing—that can transform the way you do business.

Cisco provides many robust VoIP and IP Telephony products and solutions, not only for the enterprise but also for the small to medium-sized business market.  Solutions range from the entry-level Call Manager Express solution, through the Business Edition 4000 and 6000 solutions designed specifically for organizations with advanced needs for telephony, collaboration, conferencing, and contact centers. offering products such as Cisco Call Manager Express and Unity Express.

When it comes to collaboration, the way we work continues to change. The world is becoming more mobile, and working individuals are no longer relying on only email and face-to-face interaction to communicate. Business executives know that everything is digital, mobility is king, and working individuals team members no longer use just one communication tool to get their work done.  Cisco Systems provides the market-leading solutions to enable this mobile workforce now — and into the future.

CTSINet UC Assurance

With CTSI’s UC Assurance Managed Service, your business can enjoy the extensive benefits of Cisco’s Unified Communications and Collaboration solutions without the expense and burden of managing and supporting the complex hardware and software technologies that are part of these solutions.

All-inclusive support for your Cisco Unified Communications

  • Cisco Unified Communications integrate real-time, enterprise grade communication services.
  • Annual maintenance and installation of updated maintenance releases-helping to ensure your Cisco devices are running optimally.
  • Our team of certified professionals will recommend solutions to help your staff communicate and work collaboratively.
  • 24×7 Monitoring of Cisco hardware and software
  • All Cisco phone systems updates are managed and performed by CTSI-eliminating your staff’s concerns around Unified Communications

Let CTSI help your business work more collaboratively, and maintain your Unified Communications!

Contact us for a live demo and check out other Cisco Solutions to maximize your company’s potential.