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Managed Services Overview
Today's economic environment is more competitive than ever. The last thing you need or want to worry about is the reliability and safety of your IT infrastructure. Let CTSI be your 24x7 enterprise-class virtual operations center, providing quick and reliable support for all of your infrastructure needs. Our monitoring and preventive services ensure that your network and computer systems are running optimally, so that you can focus on what matters most: your business. We can take care of the following for a flat, reasonable monthly rate that is much lower than that of full-time headcount: - Monitoring server availability and individual hardware components such as memory usage, disk availability, processor utilization, logged events and other errors
- Monitoring of servers' Symantec antivirus systems
- Monitoring and confirmation of backups
- Monitoring of workstations for memory utilization, disk usage, processor utilization, etc.
- Monitoring of Uninterruptable Power Supply (UPS) for events, battery strength, reserve time, and battery age
- Prompt installation of Microsoft patches
- Monitoring of Domain Name Services (DNS), Internet access, firewalls, and switches
- SPAM Filtering
- Preventive cleaning and maintenance
- Workstation patch management
- Quarterly business review of your IT system with a CTSI Technology Consultant, including extensive reporting
- And that's just the beginning!
If anything unusual comes up, you can rest assured that CTSI will notify you promptly, and will recommend a course of action. With CTSI as your virtual IT Department, you can get the peace of mind, affordability, and quality assurance that your company deserves. Plus, CTSI has multiple Managed Services programs with different support levels to fit your business IT needs, so you're sure to find a program that's the right fit for you. Managed Services can help your business cut costs, reduce risk, and more. Ask a CTSI Technology Consultant how Managed Services can optimize your IT Network today!
Today's economic environment is more competitive than ever. The last thing you need or want to worry about is the reliability and safety of your IT infrastructure. Let CTSI be your 24x7 enterprise-class virtual operations center, providing quick and reliable support for all of your infrastructure needs. Our monitoring and preventive services ensure that your network and computer systems are running optimally, so that you can focus on what matters most: your business. We can take care of the following for a flat, reasonable monthly rate that is much lower than that of full-time headcount: - Monitoring server availability and individual hardware components such as memory usage, disk availability, processor utilization, logged events and other errors
- Monitoring of servers' Symantec antivirus systems
- Monitoring and confirmation of backups
- Monitoring of workstations for memory utilization, disk usage, processor utilization, etc.
- Monitoring of Uninterruptable Power Supply (UPS) for events, battery strength, reserve time, and battery age
- Prompt installation of Microsoft patches
- Monitoring of Domain Name Services (DNS), Internet access, firewalls, and switches
- SPAM Filtering
- Preventive cleaning and maintenance
- Workstation patch management
- Quarterly business review of your IT system with a CTSI Technology Consultant, including extensive reporting
- And that's just the beginning!
If anything unusual comes up, you can rest assured that CTSI will notify you promptly, and will recommend a course of action. With CTSI as your virtual IT Department, you can get the peace of mind, affordability, and quality assurance that your company deserves. Plus, CTSI has multiple Managed Services programs with different support levels to fit your business IT needs, so you're sure to find a program that's the right fit for you. Managed Services can help your business cut costs, reduce risk, and more. Ask a CTSI Technology Consultant how Managed Services can optimize your IT Network today!
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