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 The CTSI Tech Times
Monthly Updates from Your Trusted Technology Partner July, 2010 - Vol 2, Issue 7 |
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| Upcoming Area Events |
7/1/10 - Michael Martin Murphy-Street Dance, Hobbs, NM
7/2/10 - First Friday Art Trail
7/3/10 - Independence Day Festival, Slaton Park, 10am-3pm
7/3/10 - Independence Day Celebration, Vintage Township, 5:30p
7/4/10 - Lubbock 4th on Broadway Celebration
7/4/10 - Independence Day
7/4/10 - Herofest 2010, Atkins, TX, Texas Pride BBQ 1pm
7/4/10 - Community Celebration, Hobbs, NM
7/6/10 - Dinosaur Detectives Explorers Camp, TTU
7/9/10 - Honkey Tonk Angels, 7:30pm Cactus Theater
7/12/10 - SportQuest Camp, 1-4pm
7/15/10 - Summer Series in the Park, Clapp Park, 6:30pm
7/23/10 - Seussical the Musical, Hobbs, NM
7/24/10 - Lubbock HUB Performing Arts Play in the Park, 10am, Vintage Township
7/24/10 - Colors of Astronomy Workshop, TTU, 1pm
7/25/10 - TTU Theater Camp, "Under the Stars," 12pm
7/29/10 - CTSI Casino Night at Four Bar K Inside, 5:30pm
7/31/10 - Lea County Fair & Rodeo
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| Milestones |
completed 3 years with CTSI.
|
| Symantec Best Practices |
To avoid malicious applications, Symantec recommends these Best Practices:
* Only click through to trusted sources when searching on popular news items
* Never update "media player", "codec", or "Flash" when promoted by site hosting videos or not affiliated with that application
* Do not use Peer to Peer (P2P) on business machines, and be cautious on home machines
* Do not click on links or attachments in email unless it's from a trusted source and you expect to receive it.
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| From David's Desk... |
At CTSI, our number one priority is you, the client. As we continue to celebrate 25 years in business, I keep thinking about the things that have made a positive impact on our success. Regardless of where my thoughts lead me, I keep coming back to two integral parts of CTSI's business success: our mission statement and our shared values.
Our mission is to improve the life and business success of clients by providing integrated solutions and professional services to meet their technological and organization needs.
Most of you have seen the mission statement. What you may not have seen is our shared values. We created our list of shared values to provide guidance and freedom to CTSI employees in their efforts to meet our mission statement. I want to share these with you as part of my continued focus on striving to accommodate your every business technology need. Our shared values are as follows:
1. We must be sure that everything we do reflects exceptional levels of quality.
It might be hard to measure quality at times, but I believe quality in this instance means providing proactive solutions and prompt response to client needs. Also, no corners are cut just to get something completed or out the door.
2. We must show high integrity in all relationships.
Integrity was once described to me as what you do when no one is looking. Showing integrity reflects an organization that is honest, hardworking, and amiable.
3. We must be innovative in providing prompt, courteous, knowledgeable service to meet the needs of our clients.
We truly value your business and we are committed to not only giving you top-notch technology solutions, but providing them to you with outstanding support and a smile.
4. We must foster a close relationship with our clients that will result in a better understanding of what they are experiencing.
At CTSI, we like to build a rapport with your staff as well as have an understanding of your current technology assets, and your immediate and future needs. This allows us to present you with a master plan and cost-effective solutions that solve the problems you are facing.
5. We must encourage innovative, independent action, personal growth and team spirit in all employees.
If you give a man a fish, you feed him for a day. Teach him how to fish and you feed him for a lifetime. We encourage and promote professional and personal growth. With the rapid advancement of technology, our staff must be diligent in learning the ins and outs of new products. Additionally, we want well-rounded individuals that will serve as leaders in our community.
6. Everything we promise, we do.
As part of our commitment to being your trusted technology partner, we want to prove our trustworthiness to you. We want to be the most reliable teammate your business has at its side.
In sharing these with you, it is my sincere hope that first and foremost, you see CTSI team members carrying out our mission statement and shared values. Whether we interact with you through a personal office visit, a phone call, or e-mail, I want to see all CTSI staff meeting or exceeding your expectations. As such, I would like to know about exemplary efforts or shortcomings you may experience in dealing with us during the course of our business partnership. Through this process, you can help to ensure that CTSI will continue to provide unparalleled service for many years to come as your Trusted Technology Partner.
Until next time,
David D. Baucum
President & CEO, CTSI
|
| Benefits of Smartphones in Business |
Falling under the category of mobile devices, today's consumer electronics serve multiple purposes. Years ago, cellular phones--also called cell phones or mobile phones--served one purpose only: they let you send and receive voice communications. Today, mobile phones and similar devices are equipped with customized software, Internet access, digital cameras, portable music players, GPS functions and many more options.
Once again technological advancements make common terminology such as mobile phone, Smartphone, PDA and PDA-phone difficult to decipher, as each type of device changes constantly and features traditionally belonging to one type of device are now found on others. Here we will explore the popular categories of mobile communication devices, their differences, as well as the benefits smartphones can provide.
What Is a Mobile Phone?
A mobile phone is more frequently called a cellular phone or cell phone. These communication devices connect to a wireless communications network through radio waves or satellite transmissions. Most mobile phones provide voice communications, Short Message Service (SMS), Multimedia Message Service (MMS), and newer phones may also provide Internet services such as Web browsing, instant messaging capabilities and e-mail.
What Is a PDA?
Short for Personal Digital Assistant, this is the name given to small handheld devices that combine computing, telephone/fax, Internet and networking features. A typical PDA can function as a cellular phone, fax sender, Web browser and personal organizer. These devices are usually pen-based, which requires the use of a stylus rather than a keyboard for input. PDAs today are available in either a stylus or keyboard version.
What Is a Smartphone?
A Smartphone is considered to be the combination of the traditional PDA and cellular phone, with a larger focus on the cellular phone aspect. These handheld devices integrate mobile phone capabilities with the more common features of a handheld computer or PDA. Smartphones allow users to store information, send e-mail, and install programs, along with using a mobile phone from one device. A Smartphone's features are usually more oriented towards mobile phone options than the PDA-like features. There is no industry standard for what defines a Smartphone, so any mobile device that has more than basic cell phone capabilities can actually be filed under the Smartphone category of devices.
The Benefits of Smartphones
Because greater functionality is built-in, Smartphones can do things much more quickly and effectively than their standard mobile phone and PDA precursors.
Keeping you organized - Smartphone handsets can function as personal organizers, with electronic diaries, contact lists, and automatic reminders.
Flexible working - as with a PDA, you can use your Smartphone to take notes, review and edit your appointments, contacts and documents--all while you're on the move.
Information at your fingertips - more and more services are being made available on Smartphones, from access to maps and directions to television broadcasts with news coverage or weather reports to traffic information and scheduling alerts - which means your business can always stay one step ahead of what's going on.
Never out of touch - you can connect to the internet for e-mail and web access "on the move"', or connect to your computer network to access relevant data wherever you are, making it easier for remote workers or a mobile workforce to stay in touch with the business.
Better information sharing - considerably more data can be received and transmitted via a Smartphone, such as large e-mail attachments or data files from websites. Previous mobile phones could only manage small e-mails without attachments.
Greater functionality - many models offer built-in digital cameras with immediate snap and send functionality, so remote workers or offsite staff can instantly photograph and send images or videos of anything from supplier's goods to site inspections or damaged warehouse machinery. Smartphones could offer you a new way of marketing to customers: Multimedia Messaging Services (MMS) lets you include animation, graphics and music in a message.
Faster communication - web access is quicker than in previously available mobiles, making it easier to access e-mail and information from the Net. Some models and carriers offer an "always-on" Internet access service making connection easier.
DID YOU KNOW...?
The first cellular call was placed on April 3, 1973 by Martin Cooper who was the general manager of Motorola's Communications Systems Division. He made the call to his rival, Joel Engel, Bell Labs head of research. (Source: Selling The Cell Phone)
Sources:
Smartphones: The Benefits of Smartphones
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|
Tips of the Month
|
| Some handy time-saving shortcuts for both beginners and experts:
Hold down Ctrl and roll your middle mouse roller. It zooms in or out in your window or increases or decreases your font size.
In many applications, Ctrl + Home and Ctrl + End takes you to the beginning or end of a document.
Hit F6 to get into the URL field in your internet browser, type the middle of the address and hit Ctrl + Enter to add the www and the .com to the site you want.
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| Staff Spotlight - Cameron Emberlin |
 Cameron Emberlin joined CTSI in April of 2008 and is currently working in the Technical Services area as a Systems Technician.
Cameron was born in the Dallas area and lived there all the way through high school. Throughout high school and college he worked with computers and networking for a total of 5 years in multiple locations throughout the state. Two days after graduating from Lubbock Christian University, Cameron began working for CTSI as an onsite technician and currently works with workstations, servers, and networking.
When Cameron is not working he enjoys artwork, photography, cinematography, motorcycles, music, PC games, and working with his campus ministry.
Cameron has been married to his wife Kara for over 3 years. Kara is attending Texas Tech University to become a teacher and will complete her degree soon. Their current "children" are two dogs, both pure bred, a Shetland Sheepdog and a Collie....and no, they didn't name him Lassie.
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| Helen's Recipe of the Month |
Helen Burns, CTSI's Purchasing Manager, has been with the company for the past ten years. In addition to her purchasing duties, Helen serves as our unofficial party coordinator. Helen (with help from our administrative assistant, Nancy Clark) makes sure we celebrate every staff member's birthday as well as various holidays by providing a wide range of delectable treats. Without further ado, from Helen's kitchen to you!
Red, White & Blue Trifle
3 8-oz cream cheese blocks, softened
2 cans Eagle Brand sweetened condensed milk
ΒΌ cup lemon juice (not from concentrate)
1 8-oz Cool Whip
1 small prepared angel food cake, cut into bite-size pieces
2 cups sliced strawberries
2 cups blueberries
Combine cream cheese, Eagle Brand milk, and lemon juice and beat together on medium speed. Fold in Cool Whip and blend well, then add the angel food cake pieces.
In a large trifle bowl, spread 1/3 of that mixture on the bottom, layer with 1/3 of the strawberries and 1/3 of the blueberries and repeat layers, ending with fruit. Chill well and serve the same day.
|
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|
The CTSI Tech Times
Monthly Updates from Your Trusted Technology Partner July, 2010 - Vol 2, Issue 7 |
|
|
| Upcoming Area Events |
7/1/10 - Michael Martin Murphy-Street Dance, Hobbs, NM
7/2/10 - First Friday Art Trail
7/3/10 - Independence Day Festival, Slaton Park, 10am-3pm
7/3/10 - Independence Day Celebration, Vintage Township, 5:30p
7/4/10 - Lubbock 4th on Broadway Celebration
7/4/10 - Independence Day
7/4/10 - Herofest 2010, Atkins, TX, Texas Pride BBQ 1pm
7/4/10 - Community Celebration, Hobbs, NM
7/6/10 - Dinosaur Detectives Explorers Camp, TTU
7/9/10 - Honkey Tonk Angels, 7:30pm Cactus Theater
7/12/10 - SportQuest Camp, 1-4pm
7/15/10 - Summer Series in the Park, Clapp Park, 6:30pm
7/23/10 - Seussical the Musical, Hobbs, NM
7/24/10 - Lubbock HUB Performing Arts Play in the Park, 10am, Vintage Township
7/24/10 - Colors of Astronomy Workshop, TTU, 1pm
7/25/10 - TTU Theater Camp, "Under the Stars," 12pm
7/29/10 - CTSI Casino Night at Four Bar K Inside, 5:30pm
7/31/10 - Lea County Fair & Rodeo
|
| Milestones |
completed 3 years with CTSI.
|
| Symantec Best Practices |
To avoid malicious applications, Symantec recommends these Best Practices:
* Only click through to trusted sources when searching on popular news items
* Never update "media player", "codec", or "Flash" when promoted by site hosting videos or not affiliated with that application
* Do not use Peer to Peer (P2P) on business machines, and be cautious on home machines
* Do not click on links or attachments in email unless it's from a trusted source and you expect to receive it.
|
|
|
| From David's Desk... |
At CTSI, our number one priority is you, the client. As we continue to celebrate 25 years in business, I keep thinking about the things that have made a positive impact on our success. Regardless of where my thoughts lead me, I keep coming back to two integral parts of CTSI's business success: our mission statement and our shared values.
Our mission is to improve the life and business success of clients by providing integrated solutions and professional services to meet their technological and organization needs.
Most of you have seen the mission statement. What you may not have seen is our shared values. We created our list of shared values to provide guidance and freedom to CTSI employees in their efforts to meet our mission statement. I want to share these with you as part of my continued focus on striving to accommodate your every business technology need. Our shared values are as follows:
1. We must be sure that everything we do reflects exceptional levels of quality.
It might be hard to measure quality at times, but I believe quality in this instance means providing proactive solutions and prompt response to client needs. Also, no corners are cut just to get something completed or out the door.
2. We must show high integrity in all relationships.
Integrity was once described to me as what you do when no one is looking. Showing integrity reflects an organization that is honest, hardworking, and amiable.
3. We must be innovative in providing prompt, courteous, knowledgeable service to meet the needs of our clients.
We truly value your business and we are committed to not only giving you top-notch technology solutions, but providing them to you with outstanding support and a smile.
4. We must foster a close relationship with our clients that will result in a better understanding of what they are experiencing.
At CTSI, we like to build a rapport with your staff as well as have an understanding of your current technology assets, and your immediate and future needs. This allows us to present you with a master plan and cost-effective solutions that solve the problems you are facing.
5. We must encourage innovative, independent action, personal growth and team spirit in all employees.
If you give a man a fish, you feed him for a day. Teach him how to fish and you feed him for a lifetime. We encourage and promote professional and personal growth. With the rapid advancement of technology, our staff must be diligent in learning the ins and outs of new products. Additionally, we want well-rounded individuals that will serve as leaders in our community.
6. Everything we promise, we do.
As part of our commitment to being your trusted technology partner, we want to prove our trustworthiness to you. We want to be the most reliable teammate your business has at its side.
In sharing these with you, it is my sincere hope that first and foremost, you see CTSI team members carrying out our mission statement and shared values. Whether we interact with you through a personal office visit, a phone call, or e-mail, I want to see all CTSI staff meeting or exceeding your expectations. As such, I would like to know about exemplary efforts or shortcomings you may experience in dealing with us during the course of our business partnership. Through this process, you can help to ensure that CTSI will continue to provide unparalleled service for many years to come as your Trusted Technology Partner.
Until next time,
David D. Baucum
President & CEO, CTSI
|
| Benefits of Smartphones in Business |
Falling under the category of mobile devices, today's consumer electronics serve multiple purposes. Years ago, cellular phones--also called cell phones or mobile phones--served one purpose only: they let you send and receive voice communications. Today, mobile phones and similar devices are equipped with customized software, Internet access, digital cameras, portable music players, GPS functions and many more options.
Once again technological advancements make common terminology such as mobile phone, Smartphone, PDA and PDA-phone difficult to decipher, as each type of device changes constantly and features traditionally belonging to one type of device are now found on others. Here we will explore the popular categories of mobile communication devices, their differences, as well as the benefits smartphones can provide.
What Is a Mobile Phone?
A mobile phone is more frequently called a cellular phone or cell phone. These communication devices connect to a wireless communications network through radio waves or satellite transmissions. Most mobile phones provide voice communications, Short Message Service (SMS), Multimedia Message Service (MMS), and newer phones may also provide Internet services such as Web browsing, instant messaging capabilities and e-mail.
What Is a PDA?
Short for Personal Digital Assistant, this is the name given to small handheld devices that combine computing, telephone/fax, Internet and networking features. A typical PDA can function as a cellular phone, fax sender, Web browser and personal organizer. These devices are usually pen-based, which requires the use of a stylus rather than a keyboard for input. PDAs today are available in either a stylus or keyboard version.
What Is a Smartphone?
A Smartphone is considered to be the combination of the traditional PDA and cellular phone, with a larger focus on the cellular phone aspect. These handheld devices integrate mobile phone capabilities with the more common features of a handheld computer or PDA. Smartphones allow users to store information, send e-mail, and install programs, along with using a mobile phone from one device. A Smartphone's features are usually more oriented towards mobile phone options than the PDA-like features. There is no industry standard for what defines a Smartphone, so any mobile device that has more than basic cell phone capabilities can actually be filed under the Smartphone category of devices.
The Benefits of Smartphones
Because greater functionality is built-in, Smartphones can do things much more quickly and effectively than their standard mobile phone and PDA precursors.
Keeping you organized - Smartphone handsets can function as personal organizers, with electronic diaries, contact lists, and automatic reminders.
Flexible working - as with a PDA, you can use your Smartphone to take notes, review and edit your appointments, contacts and documents--all while you're on the move.
Information at your fingertips - more and more services are being made available on Smartphones, from access to maps and directions to television broadcasts with news coverage or weather reports to traffic information and scheduling alerts - which means your business can always stay one step ahead of what's going on.
Never out of touch - you can connect to the internet for e-mail and web access "on the move"', or connect to your computer network to access relevant data wherever you are, making it easier for remote workers or a mobile workforce to stay in touch with the business.
Better information sharing - considerably more data can be received and transmitted via a Smartphone, such as large e-mail attachments or data files from websites. Previous mobile phones could only manage small e-mails without attachments.
Greater functionality - many models offer built-in digital cameras with immediate snap and send functionality, so remote workers or offsite staff can instantly photograph and send images or videos of anything from supplier's goods to site inspections or damaged warehouse machinery. Smartphones could offer you a new way of marketing to customers: Multimedia Messaging Services (MMS) lets you include animation, graphics and music in a message.
Faster communication - web access is quicker than in previously available mobiles, making it easier to access e-mail and information from the Net. Some models and carriers offer an "always-on" Internet access service making connection easier.
DID YOU KNOW...?
The first cellular call was placed on April 3, 1973 by Martin Cooper who was the general manager of Motorola's Communications Systems Division. He made the call to his rival, Joel Engel, Bell Labs head of research. (Source: Selling The Cell Phone)
Sources:
Smartphones: The Benefits of Smartphones
|
|
|
|
|
Tips of the Month
|
| Some handy time-saving shortcuts for both beginners and experts:
Hold down Ctrl and roll your middle mouse roller. It zooms in or out in your window or increases or decreases your font size.
In many applications, Ctrl + Home and Ctrl + End takes you to the beginning or end of a document.
Hit F6 to get into the URL field in your internet browser, type the middle of the address and hit Ctrl + Enter to add the www and the .com to the site you want.
|
| Staff Spotlight - Cameron Emberlin |
Cameron Emberlin joined CTSI in April of 2008 and is currently working in the Technical Services area as a Systems Technician.
Cameron was born in the Dallas area and lived there all the way through high school. Throughout high school and college he worked with computers and networking for a total of 5 years in multiple locations throughout the state. Two days after graduating from Lubbock Christian University, Cameron began working for CTSI as an onsite technician and currently works with workstations, servers, and networking.
When Cameron is not working he enjoys artwork, photography, cinematography, motorcycles, music, PC games, and working with his campus ministry.
Cameron has been married to his wife Kara for over 3 years. Kara is attending Texas Tech University to become a teacher and will complete her degree soon. Their current "children" are two dogs, both pure bred, a Shetland Sheepdog and a Collie....and no, they didn't name him Lassie.
|
| Helen's Recipe of the Month |
Helen Burns, CTSI's Purchasing Manager, has been with the company for the past ten years. In addition to her purchasing duties, Helen serves as our unofficial party coordinator. Helen (with help from our administrative assistant, Nancy Clark) makes sure we celebrate every staff member's birthday as well as various holidays by providing a wide range of delectable treats. Without further ado, from Helen's kitchen to you!
Red, White & Blue Trifle
3 8-oz cream cheese blocks, softened
2 cans Eagle Brand sweetened condensed milk
ΒΌ cup lemon juice (not from concentrate)
1 8-oz Cool Whip
1 small prepared angel food cake, cut into bite-size pieces
2 cups sliced strawberries
2 cups blueberries
Combine cream cheese, Eagle Brand milk, and lemon juice and beat together on medium speed. Fold in Cool Whip and blend well, then add the angel food cake pieces.
In a large trifle bowl, spread 1/3 of that mixture on the bottom, layer with 1/3 of the strawberries and 1/3 of the blueberries and repeat layers, ending with fruit. Chill well and serve the same day.
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