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 January 2011 Newsletter
Computer Transition Services, Inc.
Computer Transition Services, Inc.  The CTSI Tech Times
 

Monthly Updates from Your Trusted Technology Partner
January, 2011 - Vol 3, Issue 1
 

 

In This Issue
5 Tips for Laptop Ergonomics
CTSI Names New Director
Snipping Tool in Windows 7
Staff Spotlight
Helen's Recipe of the Month
Quick Links



Find us on Facebook Follow us on Twitter View our profile on LinkedIn

Upcoming Area Events

1/1/11 - New Year's Day
1/2/11 - Men's Basketball, Texas Tech vs. TAMU Corpus Christi, United Spirit Arena, 2:00pm
1/4/11 - Men's Basketball, Texas Tech vs. Delaware State, United Spirit Arena, 7:00pm
1/7/11 - The Aluminum Show, Lubbock Auditorium, 7:30pm
1/7/11 - First Friday Art Trail, Museum of Texas Tech University, 6:00pm
1/8/11 - Men's Basketball, Texas Tech vs. Baylor, United Spirit Arena, 7:00pm
1/9/11 - The Art of Collage Demo by Gale Webb, Lubbock Municipal Garden and Arts Center, 2:00pm
1/11/11 - Men's Basketball, Texas Tech vs. Texas, United Spirit Arena, 6:00pm
1/17/11 - Martin Luther King, Jr. Day
1/21/11 - Lubbock Symphony Orchestra Concert, Lubbock Memorial Civic Center, 8:00pm
1/22/11 - Men's Basketball, Texas Tech vs. Nebraska, United Spirit Arena, 6:30pm
1/30/11 - Jason Aldean, United Spirit Arena, 7:30pm

 
To have your event listed, please contact us
Microsoft Help Links
Symantec Best Practices
To avoid malicious applications, Symantec recommends these Best Practices: 
* Only click through to trusted sources when searching on popular news items

* Never update "media player", "codec", or "Flash" when prompted by a website hosting videos or not affiliated with that application

* Do not use Peer to Peer (P2P) on business machines, and be cautious on home machines

* Do not click on links or attachments in email unless it's from a trusted source and you expect to receive it. 
 
From David's Desk...

David D. Baucum

Happy New Year!

 

At CTSI, we're focused on doing all we can to support clients' needs and to maximize efficiency through technology, allowing clients to focus on what's important--your bottom line. With that in mind, CTSI's antivirus partner, Symantec, has named some small business technology trends for 2011. 
  • The way we communicate will continue to change as businesses turn to social media to improve client communication and office efficiency. Since business information is now communicated via these outlets, security is paramount. Social media archiving will also be important as more businesses increase their social media presence. The Financial Industry Regulatory Authority (FINRA) introduced a set of guidelines for social media users (mainly geared toward large investment firms.) Chief among those guidelines is to capture and retain all communications from any public website: every firm that intends to permit its registered representatives to communicate through social media sites must first ensure that it can retain records of those communications. While this type of guideline hasn't hit small businesses yet, protecting a business's image is important and users must exercise caution when using social media sites.
  • Small businesses control vast amounts of client data and client information, and new regulations make it essential to ensure its complete protection. Banking information, credit card numbers, and personal records need to be recoverable in case of a disaster. Symantec initiated a disaster preparedness survey, and the results were alarming: The 2010 Symantec Small and Medium Business Disaster Preparedness Survey found that SMBs are still not taking disaster preparedness seriously. Half of those surveyed said that they still do not have a plan. Sixty-five percent of SMBs surveyed live in regions susceptible to disasters, and have experienced an average of 43 power outages. Most SMBs cannot afford not to have a disaster preparedness plan in place. The businesses' futures could depend on it.
  • Cyber-attacks will grow in frequency and significance. Small businesses need to prepare for these attacks by implementing complete protection on their devices, and educating their employees on best practices to prevent them.  Cybercriminals are persistent, but security providers are always working to stay one step ahead. In addition to preparing for cyber attacks, small businesses will also be preparing to help stop the loss of critical data. Data loss can happen in various ways, including internal employees emailing confidential information, or copying that information on USB drives. However, not all data loss incidents are malicious. There are well-meaning employees that accidentally share information that they shouldn't. Once again, employee education will be essential for small businesses to prevent data loss in 2011.

(View the full article here.) 



It is my sincere hope that 2010 was a wonderful year for you, your family, and your business, and that 2011 will be even better. If CTSI can do anything to help you accomplish this goal, don't hesitate to ask me or any member of our Technology Consulting Group

Until next time,  


David D. Baucum
President & CEO, CTSI

Five Tips for Comfortable Laptop Ergonomics

That laptop of yours is mighty convenient, but it's slowly killing you. Well, maybe not killing you, but it could be nudging you towards repetitive stress injury, eyestrain, and back problems. Thankfully, it's all preventable. Check out these five ways to use your laptop ergonomically.


1: Get your keyboard at a comfortable angle

Laptops used to come with little pop-out legs in the back to set the keyboard at an angle. (I'm really dating myself.) But these days, to position the keyboard at an angle, you can prop the back of the laptop on a small book or other widget.
                  Correct laptop angles
2: Position the laptop for the task at hand

If you're doing a lot of typing, your wrists should be straight and elbows at a 90 degree angle, as if you were typing on a keyboard in the office. For many people, that might mean putting the laptop in your lap. But if you're mainly reading, that's a bad place for the screen. Instead, elevate it to near eye level. (You can put it on a stack of magazines or books.)

                      Bright HP Laptop

3: Make the screen brighter

Dim screens are better for battery life, but you'll get a headache staring at a low-contrast screen for hours on end. Bring a power cable so you can plug in and crank the brightness until it's comfortable to see.

                       Optical Mouse

4: Use a separate mouse

Integrated touchpads or pointing sticks are clumsy to use for extended periods. Invest in a small portable Bluetooth mouse. Likewise, many ergo experts advise using a separate keyboard, so you can position the laptop for optimum display position. This isn't practical on the road, but you might consider it if you use the laptop as your primary PC in the office.


                        HP Laptop Bag

5: Carry it in comfort

Your laptop, mouse, power supply, and other accessories probably weigh anywhere from five to 10 pounds. Be sure to carry it all in a bag that has a wide, padded strap to distribute all that weight comfortably across your shoulder. Even better, consider a rolling case so you don't have to carry it at all.

CTSI Names New Department Director
Michael Vaught, Director of Technology ConsultingComputer Transition Services, Inc. (CTSI) announces that Michael Vaught has been promoted within the organization as Director of Technology Consulting.

"We are pleased to support Michael in his new position at CTSI," commented David Baucum, CTSI's President and CEO. "Over the past months, we carefully evaluated a number of talented candidates for the position, each with a variety of skill sets. Michael was the clear standout as he brings with him a unique blend of analytical skills, consensus building capabilities and strategic insight together with an excellent technical background. As Director of Technology Consulting, he will help us take CTSI to even greater heights."

Vaught can be reached by calling CTSI at 806-793-8961 or by email at mvaught@ctsinet.com.

Previous to this position at CTSI, Vaught spent six years with the company as a Technical Consultant and a Systems Specialist.

Prior to joining CTSI, Vaught's professional experiences included work in technical services, as well as project management. He has experience in network design, project management, and consulting.

Vaught holds a Bachelor of Science from Wayland Baptist University. He resides in the Lubbock area with his wife and two children.  Michael is also very active in the community as president of the Lubbock Pirates Baseball Club, coach of Lubbock Youth Football, and a Lubbock Challenger Little League Buddy.
 
Tech Trivia

December Question: 

Texas Tech has reached the win total required for bowl eligibility for 18 straight seasons, matching Virginia Tech.  Can you name the three schools with longer active streaks than the two Techs? 

 

Answer:

Tech reached the win total required for bowl eligibility for the 18th season in a row, matching Virginia Tech. According to Texas Tech research, the only programs with longer active streaks of bowl eligibility are Florida State (34 seasons), Florida (30) and Ohio State (22).

Tips of the Month
How to Use The Snipping Tool in Windows 7:

1.  To get to the Snipping Tool, click StartAll ProgramsAccessoriesSnipping Tool.

2.  The tool's window should open, click "New" to start snipping a portion of the screen:
Snipping Tool
3.  Once you clicked the New snip button, the Snipping tool's window will go away so you can be free to mark the screen with the rectangular cursor.  There are four types of snips that you can choose from:
  • Free-form Snip.  Draw an irregular line, such as a circle or a triangle, around an object.
  • Rectangular Snip.  Draw a precise line by dragging the cursor around an object to form a rectangle.
  • Window Snip.  Select a window, such as a browser window or dialog box, that you want to capture.
  • Full-screen Snip.  Capture the entire screen when you select this type of snip.
Snipping Tool Capture4.  Mark the portion of the screen that you want to capture.  Once you are done marking, you should see captured screen appear on the snipping tool's window.

5.  You can add highlights and brushstrokes on this window.  Once you are done, click "Save As" to save the file as an image.  By default it is saved as type PNG, change to a simpler format like JPEG to save space.  If you need better quality though, PNG is a better choice.
Staff Spotlight - Helen Burns
Helen BurnsHelen Burns has served as Purchasing Manager at CTSI since November 2000. Her purchasing background was originally in the federal government, having worked at Reese Air Force Base as a contracting agent for many years. Following base closure, she was a purchasing agent at the municipal government level for several years before joining the CTSI family.
 

Helen grew up in Dallas, then moved to Lubbock with her husband in the early 1970s, where they very quickly felt at home. She completed her degree at Texas Tech, and she and her husband raised their son here.
  
For a number of years, Helen has served as the United Way campaign coordinator for CTSI, a volunteer effort that she proudly and enthusiastically champions. Her hobbies include travel, as well as cooking and baking, and she enjoys sharing her creations with co-workers, family, and friends.

Helen enjoys frequent trips to Austin to visit her son and daughter-in-law, and she looks forward to many more visits in 2011 when she and her family will welcome the arrival of her first grandchild, a baby girl!
Helen's Recipe of the Month
Helen Burns, CTSI's Purchasing Manager, has been with the company for the past ten years.  In addition to her purchasing duties, Helen serves as our unofficial party coordinator. Helen (with help from our administrative assistant, Nancy Clark) makes sure we celebrate every staff member's birthday as well as various holidays by providing a wide range of delectable treats. Without further ado, from Helen's kitchen to you!
   

Artichoke Dip

Helen's Artichoke Dip

13 oz. marinated artichoke hearts (2 small jars)
3 chopped green onions
2 tbsp chopped black olives
8 oz. sour cream
1 cup mayonnaise
1 ½  tsp lemon pepper
salt to taste
 
Drain and chop artichoke hearts, combine with remaining ingredients and blend well. Refrigerate overnight and serve with crackers or thinly sliced bread rounds.

Computer Transition Services, Inc.



Computer Transition Services, Inc.
Computer Transition Services, Inc.  The CTSI Tech Times
 

Monthly Updates from Your Trusted Technology Partner
January, 2011 - Vol 3, Issue 1
 

 

In This Issue
5 Tips for Laptop Ergonomics
CTSI Names New Director
Snipping Tool in Windows 7
Staff Spotlight
Helen's Recipe of the Month
Quick Links



Find us on Facebook Follow us on Twitter View our profile on LinkedIn

Upcoming Area Events

1/1/11 - New Year's Day
1/2/11 - Men's Basketball, Texas Tech vs. TAMU Corpus Christi, United Spirit Arena, 2:00pm
1/4/11 - Men's Basketball, Texas Tech vs. Delaware State, United Spirit Arena, 7:00pm
1/7/11 - The Aluminum Show, Lubbock Auditorium, 7:30pm
1/7/11 - First Friday Art Trail, Museum of Texas Tech University, 6:00pm
1/8/11 - Men's Basketball, Texas Tech vs. Baylor, United Spirit Arena, 7:00pm
1/9/11 - The Art of Collage Demo by Gale Webb, Lubbock Municipal Garden and Arts Center, 2:00pm
1/11/11 - Men's Basketball, Texas Tech vs. Texas, United Spirit Arena, 6:00pm
1/17/11 - Martin Luther King, Jr. Day
1/21/11 - Lubbock Symphony Orchestra Concert, Lubbock Memorial Civic Center, 8:00pm
1/22/11 - Men's Basketball, Texas Tech vs. Nebraska, United Spirit Arena, 6:30pm
1/30/11 - Jason Aldean, United Spirit Arena, 7:30pm

 
To have your event listed, please contact us
Microsoft Help Links
Symantec Best Practices
To avoid malicious applications, Symantec recommends these Best Practices: 
* Only click through to trusted sources when searching on popular news items

* Never update "media player", "codec", or "Flash" when prompted by a website hosting videos or not affiliated with that application

* Do not use Peer to Peer (P2P) on business machines, and be cautious on home machines

* Do not click on links or attachments in email unless it's from a trusted source and you expect to receive it. 
 
From David's Desk...

David D. Baucum

Happy New Year!

 

At CTSI, we're focused on doing all we can to support clients' needs and to maximize efficiency through technology, allowing clients to focus on what's important--your bottom line. With that in mind, CTSI's antivirus partner, Symantec, has named some small business technology trends for 2011. 
  • The way we communicate will continue to change as businesses turn to social media to improve client communication and office efficiency. Since business information is now communicated via these outlets, security is paramount. Social media archiving will also be important as more businesses increase their social media presence. The Financial Industry Regulatory Authority (FINRA) introduced a set of guidelines for social media users (mainly geared toward large investment firms.) Chief among those guidelines is to capture and retain all communications from any public website: every firm that intends to permit its registered representatives to communicate through social media sites must first ensure that it can retain records of those communications. While this type of guideline hasn't hit small businesses yet, protecting a business's image is important and users must exercise caution when using social media sites.
  • Small businesses control vast amounts of client data and client information, and new regulations make it essential to ensure its complete protection. Banking information, credit card numbers, and personal records need to be recoverable in case of a disaster. Symantec initiated a disaster preparedness survey, and the results were alarming: The 2010 Symantec Small and Medium Business Disaster Preparedness Survey found that SMBs are still not taking disaster preparedness seriously. Half of those surveyed said that they still do not have a plan. Sixty-five percent of SMBs surveyed live in regions susceptible to disasters, and have experienced an average of 43 power outages. Most SMBs cannot afford not to have a disaster preparedness plan in place. The businesses' futures could depend on it.
  • Cyber-attacks will grow in frequency and significance. Small businesses need to prepare for these attacks by implementing complete protection on their devices, and educating their employees on best practices to prevent them.  Cybercriminals are persistent, but security providers are always working to stay one step ahead. In addition to preparing for cyber attacks, small businesses will also be preparing to help stop the loss of critical data. Data loss can happen in various ways, including internal employees emailing confidential information, or copying that information on USB drives. However, not all data loss incidents are malicious. There are well-meaning employees that accidentally share information that they shouldn't. Once again, employee education will be essential for small businesses to prevent data loss in 2011.

(View the full article here.) 



It is my sincere hope that 2010 was a wonderful year for you, your family, and your business, and that 2011 will be even better. If CTSI can do anything to help you accomplish this goal, don't hesitate to ask me or any member of our Technology Consulting Group

Until next time,  


David D. Baucum
President & CEO, CTSI

Five Tips for Comfortable Laptop Ergonomics

That laptop of yours is mighty convenient, but it's slowly killing you. Well, maybe not killing you, but it could be nudging you towards repetitive stress injury, eyestrain, and back problems. Thankfully, it's all preventable. Check out these five ways to use your laptop ergonomically.


1: Get your keyboard at a comfortable angle

Laptops used to come with little pop-out legs in the back to set the keyboard at an angle. (I'm really dating myself.) But these days, to position the keyboard at an angle, you can prop the back of the laptop on a small book or other widget.
                  Correct laptop angles
2: Position the laptop for the task at hand

If you're doing a lot of typing, your wrists should be straight and elbows at a 90 degree angle, as if you were typing on a keyboard in the office. For many people, that might mean putting the laptop in your lap. But if you're mainly reading, that's a bad place for the screen. Instead, elevate it to near eye level. (You can put it on a stack of magazines or books.)

                      Bright HP Laptop

3: Make the screen brighter

Dim screens are better for battery life, but you'll get a headache staring at a low-contrast screen for hours on end. Bring a power cable so you can plug in and crank the brightness until it's comfortable to see.

                       Optical Mouse

4: Use a separate mouse

Integrated touchpads or pointing sticks are clumsy to use for extended periods. Invest in a small portable Bluetooth mouse. Likewise, many ergo experts advise using a separate keyboard, so you can position the laptop for optimum display position. This isn't practical on the road, but you might consider it if you use the laptop as your primary PC in the office.


                        HP Laptop Bag

5: Carry it in comfort

Your laptop, mouse, power supply, and other accessories probably weigh anywhere from five to 10 pounds. Be sure to carry it all in a bag that has a wide, padded strap to distribute all that weight comfortably across your shoulder. Even better, consider a rolling case so you don't have to carry it at all.

CTSI Names New Department Director
Michael Vaught, Director of Technology ConsultingComputer Transition Services, Inc. (CTSI) announces that Michael Vaught has been promoted within the organization as Director of Technology Consulting.

"We are pleased to support Michael in his new position at CTSI," commented David Baucum, CTSI's President and CEO. "Over the past months, we carefully evaluated a number of talented candidates for the position, each with a variety of skill sets. Michael was the clear standout as he brings with him a unique blend of analytical skills, consensus building capabilities and strategic insight together with an excellent technical background. As Director of Technology Consulting, he will help us take CTSI to even greater heights."

Vaught can be reached by calling CTSI at 806-793-8961 or by email at mvaught@ctsinet.com.

Previous to this position at CTSI, Vaught spent six years with the company as a Technical Consultant and a Systems Specialist.

Prior to joining CTSI, Vaught's professional experiences included work in technical services, as well as project management. He has experience in network design, project management, and consulting.

Vaught holds a Bachelor of Science from Wayland Baptist University. He resides in the Lubbock area with his wife and two children.  Michael is also very active in the community as president of the Lubbock Pirates Baseball Club, coach of Lubbock Youth Football, and a Lubbock Challenger Little League Buddy.
 
Tech Trivia

December Question: 

Texas Tech has reached the win total required for bowl eligibility for 18 straight seasons, matching Virginia Tech.  Can you name the three schools with longer active streaks than the two Techs? 

 

Answer:

Tech reached the win total required for bowl eligibility for the 18th season in a row, matching Virginia Tech. According to Texas Tech research, the only programs with longer active streaks of bowl eligibility are Florida State (34 seasons), Florida (30) and Ohio State (22).

Tips of the Month
How to Use The Snipping Tool in Windows 7:

1.  To get to the Snipping Tool, click StartAll ProgramsAccessoriesSnipping Tool.

2.  The tool's window should open, click "New" to start snipping a portion of the screen:
Snipping Tool
3.  Once you clicked the New snip button, the Snipping tool's window will go away so you can be free to mark the screen with the rectangular cursor.  There are four types of snips that you can choose from:
  • Free-form Snip.  Draw an irregular line, such as a circle or a triangle, around an object.
  • Rectangular Snip.  Draw a precise line by dragging the cursor around an object to form a rectangle.
  • Window Snip.  Select a window, such as a browser window or dialog box, that you want to capture.
  • Full-screen Snip.  Capture the entire screen when you select this type of snip.
Snipping Tool Capture4.  Mark the portion of the screen that you want to capture.  Once you are done marking, you should see captured screen appear on the snipping tool's window.

5.  You can add highlights and brushstrokes on this window.  Once you are done, click "Save As" to save the file as an image.  By default it is saved as type PNG, change to a simpler format like JPEG to save space.  If you need better quality though, PNG is a better choice.
Staff Spotlight - Helen Burns
Helen BurnsHelen Burns has served as Purchasing Manager at CTSI since November 2000. Her purchasing background was originally in the federal government, having worked at Reese Air Force Base as a contracting agent for many years. Following base closure, she was a purchasing agent at the municipal government level for several years before joining the CTSI family.
 

Helen grew up in Dallas, then moved to Lubbock with her husband in the early 1970s, where they very quickly felt at home. She completed her degree at Texas Tech, and she and her husband raised their son here.
  
For a number of years, Helen has served as the United Way campaign coordinator for CTSI, a volunteer effort that she proudly and enthusiastically champions. Her hobbies include travel, as well as cooking and baking, and she enjoys sharing her creations with co-workers, family, and friends.

Helen enjoys frequent trips to Austin to visit her son and daughter-in-law, and she looks forward to many more visits in 2011 when she and her family will welcome the arrival of her first grandchild, a baby girl!
Helen's Recipe of the Month
Helen Burns, CTSI's Purchasing Manager, has been with the company for the past ten years.  In addition to her purchasing duties, Helen serves as our unofficial party coordinator. Helen (with help from our administrative assistant, Nancy Clark) makes sure we celebrate every staff member's birthday as well as various holidays by providing a wide range of delectable treats. Without further ado, from Helen's kitchen to you!
   

Artichoke Dip

Helen's Artichoke Dip

13 oz. marinated artichoke hearts (2 small jars)
3 chopped green onions
2 tbsp chopped black olives
8 oz. sour cream
1 cup mayonnaise
1 ½  tsp lemon pepper
salt to taste
 
Drain and chop artichoke hearts, combine with remaining ingredients and blend well. Refrigerate overnight and serve with crackers or thinly sliced bread rounds.

Computer Transition Services, Inc.



Customer Feedback
"CTSINet Management Service is an asset to our company! It has enabled my IT staff to be proactive in identifying problem areas before they impact our daily business operations. If an unexpected failure does occur, I am notified immediately, enabling my IT staff to minimize down time and focus on our core business."

-Steven Latham
South Plains Electric Co-op

 

              
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